FAQ


RETURN POLICY: You have 14 days from the date you have received your package to return eligible items. If you choose to start a return process, please email us at shopallinthedetail@gmail.com. From there we will provide a return form to be completed. Place the form with your return, so you may be refunded. All final sale items are not eligible for return. Return shipping will be at buyers expense. Once your return is received, please allow 1-2 business days for return processing. We will issue a refund to the original tender. Please allow an additional 5-7 business days for this to reflect on your bank.  We do our utmost for you to receive your refund amount as soon as possible. 
EXCHANGES: Unfortunately, we currently do not provide a direct exchange. We encourage you to take your time when selecting your items and to review the size chart. If you need a different size or color, please start the return process by emailing shopallinthedetail@gmail.com within 14 days of receiving your order.  Return shipping will be at buyers expense. Once your return is received, please allow 1-2 business days for return processing. We will issue a refund to the original tender. Please allow an additional 5-7 business days for this to reflect on your bank. We do our utmost for you to receive your refund amount as soon as possible. 
SHIPPING POLICY: Currently we only ship orders within the United States. Unfortunately we are unable to ship outside of the United States. Free ground shipping applies on all US orders. Please allow your order up to 1-3 business days to process. Once shipped, you will receive a tracking number. Depending on your choice of shipping method, all ground orders may take up to 5-7 business days for your order to arrive. 
DAMAGED ITEMS: We stand behind our products and want you to be satisfied with them! If you do receive a damaged or defective item, please email us at shopallinthedetail@gmail.com within 14 days of receiving your item. All refunds will go back into original method of payment. 
LOST PACKAGE: Please email us at shopallinthedetail@gmail.com. If your package is lost in transit, we will do everything we possible can to assist you. However, we are not responsible for packages once proof of delivery is generated. We will recommend to reach out to UPS directly.
PAYMENT METHOD: We accept most major credit cards such as Visa, American Express, MasterCard, etc. 
SALES TAX: You will be charged the sales tax appropriate to your state.
SOLD OUT ITEMS: Our items are available during the launch of each collection. We will do our best to restock the items during our launch. Once a new collection is launched, we do not restock any previous collections. However, each item is treated like a limited time only. If you are interested in learning when we do restock any product, follow us on Instagram @shopallinthedetail and you will be the first to know about it.
FINAL SALE: Final Sale items are not eligible for returns. The product will be marked as final sale. We encourage you to take your time in selecting the size for final sale items. We do provide a size chart as a reference. Earrings are all final sale items.
SIZING: We provide a size chart with each product as a reference. We encourage you to take your time when selecting which size fits best for you.
EXTENDED SIZING: At the moment, we are currently only providing small-large for clothing, with limited x-small. We would love to have the opportunity to provide additional sizing in the feature.
CONTACT US: If you have any questions please feel free to reach out to us at shopallinthedetail@gmail.com. Currently, we are only available by email. We strive to answer all emails  within 1-2 business days.